Complete College America presents CCA Live.

Each session will feature experts who will provide you with valuable insight and information as we continue to navigate these unprecedented times. We will continuously update this page and encourage you to bookmark and revisit this site for more information about this series, dates, registration information, and recordings.

8-Week Calendar Series with Waukesha County Technical College (WCTC)

Click here to register for webinars | Accompanying blogs are released one week before webinar

Presented by:

  • Nicole Gahagan – Student Support Consultant at Mount Mary University
  • Brad Piazza, Ph.D. – Vice President – Learning at Waukesha County Technical College

1/3 | | Getting Ready to Serve Today’s Students | Blog | Click here for recording

Webinar: September 22, 2020 at 3:00 pm ET

Fast forward three years and, even in the wake of the COVID-19 pandemic, Waukesha County Technical College (WCTC) launched its college-wide revolution designed to help more student earn a credential in a timely manner. After analyzing the student body and examining disaggregated success metrics, it became evident that the structure and systems that existed at the College were not serving the students of today and a major transformation was imminent. With the goal of changing the way students become attracted to and progress through the College’s academic programs, WCTC has activated a new academic calendar and a revitalized model for student support. This blog/webinar walks the audience through the three simple but often overlooked questions WCTC asked itself and the revelations their close examination unveiled.

2/3 | Preparing the College to Serve Today’s Students | BlogClick here for recording

Webinar: October 6, 2020 at 3:00 pm ET

After almost 100 years of maintaining a status quo that was created with the traditional college student in mind, Waukesha County Technical College’s (WCTC) institutional leaders inspired a campus-wide revolution responsive to 21st-century student needs. Motivated by the college completion agenda and the Guided Pathways movement, WCTC’s Vice Presidents of Learning and Student Services imagined how a college built to suit their student body might look. If the college was serious about wanting more students to complete a credential in a timely manner, major change was needed and every process that directly or indirectly affected students would be impacted. Learn how these executive leaders facilitated a data-informed systems-approach to successfully prepare their institution to evolve from a stagnant, outdated college to one that is responsive to and ready for the students it serves.

3/3 | Setting the Stage to Serve Today’s Students | Blog | Click here for recording

Webinar: October 20, 2020 at 3:00 pm ET

When ushering in transformational change, institutional leaders must consider the structures and systems that support the college’s ability to fulfill its mission. Intentionally designing an institution, physically and operationally, to enhance student success requires the efforts of the academic and student service divisions to be united and lock step in their approach to achieving equitable student outcomes.  In the last installment of this blog/webinar series, audience members will learn more about the specific strategies implemented to create a college experience that is built to help students earn a credential in a timely manner.

Candid Conversation with CCA President Yolanda Watson Spiva, Ph.D. & NPSI Partner Joyce Brown, Ed.D. 

Transcript will be available soon! 

Alliance Profile: Inland Empire

The Growing Inland Achievement in California developed a student-facing website as a portal of information and resources to help Inland Empire students make a successful transition to college amidst COVID-19. Partnering with local organizations, students can connect with a Student Success Advisor to navigate the college process. Students can also access Basic Needs support, learn about Financial Aid opportunities, and find comprehensive information on Virtual Learning. Find out more through this CCA Live Profile and visit the website at


Profile on Diversity, Equity, and Inclusion: What Should Higher Education Do to Address Double Pandemics

Listen to Dr. Sanders-McMurtry, a nationally recognized advocate for diversity and inclusion, on what higher education institutions should consider to address disparities and inequities, all the while fulfilling their missions of educating their students in an inclusive environment that is conducive to learning.

Kijua Sanders-McMurtry, Ph.D. | Vice President for Equity and Inclusion and Chief Diversity Officer, Mount Holyoke College

What Does This Mean for Our Status?: Accreditation as a Catalyst & Lever for College Completion

Thursday, July 23, 2020 at 3:00 pm – 4:00 pm EDT  |  Click here for recording

Accreditation agencies are critical in shaping the institutional environment of learning and social support of students in the higher education ecosystem. In today’s climate, campuses, systems, and states are in the midst of making numerous decisions related to COVID-19 and the heightened national demand for racial equality and economic mobility. A large-scale concern is the potential for institutions to lose ground in the previously made gains in college completion and student success, that will be influenced and informed by accreditors. Please join Complete College America for a lively conversation with panelists from SACSCOC, NWCCU, and HLC that will address many of the overarching accreditation questions, concerns, and opportunities for institutions.

Candid Conversation with CCA President Yolanda Watson Spiva, Ph.D. & NACADA Executive Director Charlie Nutt, Ed.D.

You can find the transcript of the conversation, here.

Amplifying Student Voices: A Dialogue between Students and Higher Education Leaders

Tuesday, July 14, 2020 at 3:00 pm EDT | Click here for recording

As college students prepare to return to campus (virtually or in-person) in a month, it is imperative to hear and address student concerns amidst the many changes stemming from COVID-19 precautions and racial unrest. Join Complete College America’s student interns and a panel of higher education leaders across the country to discuss apprehensions and opportunities for the fall and beyond.

ECMC Summer Leadership Convening 

Tuesday, July 7-Thursday, July 9, 2020 (by invitation only)

Convening with leadership teams from three Metro Momentum Pathways site (Inland Empire, Milwaukee-HERA, and Southern Nevada) to share best practices, learn from each other’s work and develop sustainable action items for the last year of the ECMC grant.

Candid Conversation with CCA President Yolanda Watson Spiva, Ph.D. & Excelencia in Education CEO/Co-Founder Deborah A. Santiago 

You can find the transcript of the conversation, here.

Instructional Delivery and Academic Calendar Adjustments for the Fall and Beyond

Thursday, June 18, 2020 at 1:00 pm – 2:00 pm EDT  | Click here for recording and resources

Are you going fully online? Employing a hybrid model? Changing your term dates or structure? Delaying the Fall start? Starting Early? Changing your meeting times? Rebuilding your classroom schedule to manage social distancing? Join AACRAO and institutional colleagues in a discussion around institutional decision-making pertaining to adaptations of instructional delivery in the time of COVID-19.