Ana is currently Director for iPASS Implementation Service at EDUCAUSE. In this position Ana leads the implementation support efforts for 26 grantees and 10 community members currently focused in deploying and leveraging technology solutions in the area of student planning, advising reform and risk targeting and intervention with a goal to improve retention and student completion rates at their institutions. One of Ana’s main objectives in this work is to share and promote best practices and lessons learned to accelerate post secondary completion results.

Ana joined EDUCAUSE in 2015 with over 35 years of higher education experience, mostly focused on using technology to transform how institutions can positively impact student success. Ana was part of the executive team at Starfish Retention Solutions leading the service division; helping more than 250 institutions leverage technology in their efforts to address student retention and completion. She also held leadership positions at Datatel, Inc. (now part of Ellucian), again focusing in the deployment and use of technologies in support of student enrollment management.

Ana started her higher education career at Columbia University in New York, where she had her first direct impact in student success by working in the financial aid office and overseeing a focused change in support of financial literacy. She then held a leadership position at Barry University in Florida focusing on adult education advising and the use of technology in support of institutional effectiveness. She earned a MA degree in Educational Administration from Teachers College – Columbia University and a BBA degree from Florida International University.