This episode of “CCA on the Air” features an interview with Dr. Jonathan Anderson, provost and vice president of academic affairs at Eastern Washington University, about “unapologetic handholding”—a student success philosophy that provides intentional, high-touch support without compromising academic standards.
Dr. Anderson explains how this approach helps demystify higher education systems for students, particularly first-generation learners, through proactive advising, early alerts, and structured guidance across the student journey. The conversation highlights practical examples and emphasizes meeting students where they are while helping them develop independence.