Consulting Services

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CCA works alongside you to transform student success

Complete College America partners with colleges and universities to support institutional transformation and student success through evidence-based strategies. We work with institutions to provide individualized services to promote campus-wide implementation, support change management, identify and resolve barriers, and maintain ongoing communication throughout the service engagement.

Our services are designed to help states and institutions implement proven strategies to boost student success and close performance gaps. We can customize our approach to meet your specific needs, goals, and budget.

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CCA’s Service Areas

We provide consulting services across three areas:

Foundational Services

We provide comprehensive institutional transformation services that help colleges, universities, systems, and states create effective conditions for change through leadership engagement, cross-functional team building, policy audits, and data capacity development. These consulting and technical assistance services empower institutions to build sustainable student success initiatives through strategic planning, change management support, and evidence-based decision-making frameworks.

Strategy Implementation Support

We help institutions, systems, and states define and clarify what comprehensive implementation of CCA’s signature strategies looks like for their unique communities. We work with you to map the complete student experience across departments, conduct data analysis and policy audits, and provide professional development workshops to create institution-wide implementation plans. Through sustained coaching and technical assistance over 4-6 months, we guide teams in socializing pathway definitions, developing communication strategies, and supporting ongoing implementation efforts with access to expert resources and continued assessment frameworks.

Sustainability & Evaluation

CCA provides comprehensive evaluation and sustainability services that assess implementation progress, student outcomes, stakeholder satisfaction, and long-term viability of institutional strategies through data analysis, benchmarking, and continuous improvement frameworks. These technical assistance services help institutions measure return on investment, scale successful initiatives, and establish sustainable systems for ongoing evaluation and strategic refinement to ensure lasting student success improvements.

CUSTOMIZED SOLUTIONS

We understand that every institution has unique needs and challenges. Our team works with you to customize services and create a package that addresses your specific goals and budget. Services can be adapted to focus on specific strategies or implementation areas, as well as a timeline that allows phased implementation.

Our services can be customized in several ways:

Delivery Format

  • Fully In-Person: All major activities conducted on campus
  • Hybrid: Key events in-person with virtual support as a complement
  • Fully Virtual: All services delivered remotely

Implementation Scope

  • Comprehensive: Full implementation of multiple strategies
  • Focused: Deep implementation of a single strategy
  • Exploratory: Assessment and planning for future implementation

Cohorted Delivery

  • System-Based: Multiple institutions within a system
  • Regional: Institutions within a geographic area
  • Affinity-Based: Institutions with similar characteristics
  • Strategy-Focused: Institutions implementing the same strategies

Photos by Allison Shelley/Complete College Photo Library